Finding a Reputable Body Shop

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If you have recently been involved in an automobile accident and sustained damage to your vehicle, you are probably anxious to get your car repaired as quickly as possible. In order to ensure that you picking a reputable auto body repair shop, you will want to take some time and do some thorough research. Don't be afraid to ask questions to make sure that you are getting the best repair work you can.

Once you have narrowed down the shops you are considering using, start researching their online reviews. You can even check out their Better Business Bureau reviews and rating. It is important to see what other customers have thought of their experience with the auto body shop and if they would use them again. If you notice a string of bad reviews, this would be the first indication that you keep looking.

One of the first questions that will need to be addressed after you have selected a company, is if they offer a warranty on their auto body repair work and if yes, what does the warranty cover and how long does the warranty last. Another important thing to consider is what kind certifications does the shop and the employee’s currently have. Certifications are a sign of a reputable company as they mean that the mechanics have the necessary skills and knowledge that are needed to complete safe and quality repairs. The most common ones are ASE and I-CAR.

Next you will want to determine how long the auto body repairs will take. Repair time can vary from shop to shop. It will depend not only on the extent of the damages to your car, but how busy the shop is and how many people work there. Keep in mind that if it is near or during the holidays that this can also add to repair time as they may be closed more due to the holidays.

Depending on how long your car will be in the shop may determine if you need a rental car or not. Many shops may have loaner cars that can be used for a day or two, or if you vehicle will require more time, they may have a rental car facility they work with to help you acquire a car for a longer period of time. You may also want to check with your auto insurance company, as they may pay a portion of the expense of the rental car for you.

While this may not seem important, you will want to ensure that the auto body repair shop that you pick carries fire and theft insurance. If your car was burglarized, damaged, stolen or destroyed while it is in the auto body shop for repair their insurance would be responsible for covering the cost associated with this.

If your vehicle requires paint, you will want to make sure that the auto shop match the current color of your car. Some shops may use a similar color instead of using the exact color of your current paint. If the color is not an exact match, it may not match the rest of the car. Luckily, most cars have the manufacturer’s exact paint code located in the car. The auto body shop should be able to locate this in door jam, in the truck, or possible under the hood.

You will want to obtain a written estimate from the auto body shop in advance. This will not only help to prepare you for the final cost, it can later be used against the final itemized bill once all the repairs have been completed. You will be able to review both bills against each other for any discrepancies. If you do find discrepancies, on the initial written estimate vs the final itemized bill you will want to discuss this with the shop to receive an explanation of additional cost that may have been incurred.

Most shops post their policies and payment methods where the customer can easily see them. It is typical that the payment policies can include materials, labor rates, warranty information, and guarantees. If you are unable to find this information, make sure to ask before you allow the shop to begin any repair work on your vehicle.

Finally, once the auto body shop has completed the repairs they will typically have your car cleaned and ready to drive. If for some reason your car has not been washed and it has been newly painted make sure to inquire how soon you can have it washed and if it is safe to use a car wash that has brushes or if you should only use touch-free.

With a little bit of research and a few upfront questions, you should be able to locate a reputable auto body repair shop that can give you quality repairs and have your car looking brand new for you in no time.

Latest Activity: Mar 22, 2017 at 5:05 PM

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